MIRACLE ON 5th Street TICKETS & DASHER PASSES
We're excited to host you and your guests!
Miracle on 5th Street is a ticketed event with tables & seats within the venue available on a first come, first served basis. We do not accept reservations for parties with fewer than 8 guests, but you and your guests can skip the General Admission line outside by purchasing our limited quantity Dasher Passes.
LARGE GROUP RESERVATIONS (8-60 GUESTS)
Planning a holiday gathering with a large group of friends and family? If your party’s size is between 8-60 guests, we'd love to host you with the “More the Merrier” Large Party Reservation pass(es) on our second-story Mezzanine!
Space is limited so we’re offering a 3-hour reservation block from 4pm-7pm & a 2.5-hour reservation block from 7:30pm-10pm. These passes include a skip-the-line “Dasher Passes” for each of your guests, so you and your guests will be able to get right in to enjoy your reserved area.
Of course, if you and your guests would prefer to join us without a reserved area, you’re more than welcome to buy General Admission tickets or Dasher Passes and mix-and-mingle in our downstairs space.
For gatherings of 60+ guests, please fill out our event inquiry form at www.MiracleOn5thSt.com/Events and one of our event managers will respond shortly with more information on our rates and services.
MIRACLE ON 5TH STREET REFUND & TRANSFER POLICY
Miracle on 5th Street has a flexible refund policy: Tickets & Passes are refundable and/or transferable (to a different date) if you are not/were not able to join us.
Refund & Transfer requests will be approved under the following circumstances:
1) You or any of your guests get sick with COVID, THE Flu, or any other ILLNESS that would pose a health risk to you or any other guests.
The safety of our guests is one of our top priorities, so we ask that you please stay home if you or any of your guests are not feeling well.
2) You purchased a General Admission ticket but did not make it inside the venue.
We want everyone who purchases a ticket to Miracle to get inside and enjoy their experience with us. However, on busy nights, the line can get long and we understand that can sometimes affect other plans that our guests have made. We do not wish to accept money from anyone who does not make inside our venue to enjoy the popup that our team works so hard to provide to our amazing community.
3) You purchased a “TIS THE SEASON” OR “TWAS THE NIGHT” DAShER PASS AND THERE WASN’T A LINE OUTSIDE WHEN YOU ARRIVED.
If you purchase a Tis the Season or Twas the Night Dasher Pass, please note that we cannot predict the future and don’t know if there will or will not be a General Admission Line outside on the date & time you wish to join us. Thus, any refund requests related to a lack of a line outside when you arrive/arrived will be granted with a reduction of the price of the pass(es) you purchased down to the General Admission price for that date. The main benefits of the Dasher Passes are that they allow you to be the next group of guests admitted into the venue when you arrive & each pass also comes with a festive Miracle shot upon arrival to kick off your experience with us!
4) All other refund requests will be given consideration on a case-by-case basis.
ALL REFUND REQUESTS MUST BE PROCESSED THROUGH EVENTBRITE, SO PLEASE SUBMIT A REFUND REQUEST VIA EVENTBRITE.
OTHER POLICIES TO BE AWARE OF BEFORE JOINING US:
WE CHECK ALL BAGS, COATS, & OTHER PERSONAL ITEMS WHEN EXITING THE VENUE!
Due to the numerous naughty little elves that decide to thieve our branded glassware, decorations, and other property, our hosts will be checking anything (purses, coats, large pockets, etc.) that can fit a glass in it before you exit the venue.
All glassware is available for purchase at the To-Go Kiosk located next to the front door. The best part: a portion of all glassware sales go on to benefit the Austin Children’s Shelter and Austin Pet’s Alive!
